IMPRESSIVE: Julius Berger, Diamond Bank, TOTAL Nigeria, Dana Airline, KIA Motors, AlexReports, Others Win 2016 Nigeria Customer Service Awards (Photos)

The 2016 Nigerian Customer service Awards and customer experience management conference supported by Bank ...

The 2016 Nigerian Customer service Awards and customer experience management conference supported by Bank of Industry (BOI) and AFP Furniture(Julius Berger)held during the 2016 the international customer service week at the Civic Centre Lagos Nigeria.
The research awards which feature about 27 sector of the economy, top brand are all at the civic centre on October 5th 2016 to witness the unveiling of the winners and the research process which include company service delivery Process, conduct and Ambience.
According to Aliyu ilias all the company nominated are evaluated by experiencing their service (Nigeria Mystery shoppers Provider) throughout their Branches in the country it cover the whole geopolitical zone, Before the unveiling he also said some companies are here but may not win, they should request for their report both the word and video report to better their service and to those that emerge in this 2016 edition service delivery is a continuous activities they should not relax.
The report of the research is available for all the Nominated and winners of the Awards it will avail companies information about their service level
The conference feature top speakers among which are Chiamaka Ugo-obidike, Dayo Ayeni with Topic Theme: Service delivery in a competitive economy in which the Emotion and subconscious customer experience was discuss, with Digical customer service was also in focus
The list of the winner for the 2016 Nigeria Customer Service Awards. (NCSA)
1.Banks -       Diamond Bank 
2. Telecomunication – Airtel
3.Internet service Provider - Smile Communication
4.Insurance – Leadway
5.Pension – ARM
6.Courier – DHL
7.Oil&Gas -  Total Nigeria plc
8.Most Promising Bank in Nigeria - JAIZ Bank
9.Interior Décor – AFP Furniture-Julius Berger
10.Airline – Dana Airline
11.Automobile – KIA Motor
12. Road Transportation – God is Good Motor
13.Logistics – TSL Logistics
14.Most Promising Logistics company – GIG Logistics
15.Most Promising Travel&Tour Company – Nowahala Tour
16.G Essential Apparels – Most promising fashion Design Company
17.Beverage – Chi limited
18.Agriculture – International institute of tropical Agriculture (IITA)
19.E-commerce – Konga.com
20.Payment platform – Remita
21.Mortgage Bank – FBN Mortgage
22.Super market&store – Shoprite
23.Real Estate – UPDC
24.Pay Televsion – Gotv
25. Alex Report – Entertainment Report Abuja
26.Government Agency – Federal Inland Revenue Service
27.Media – Channels TV
28.Information Technology – Layer3
29.Fast Food&Restaurant – Domino Pizza
30.Hotel Booking – Hotels.ng
31. Health management Organisation – Zenith Medicare
 


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